Manager Resources

Best Practice Guides

• Decision-Making for Flexible Work Arrangements (PDF)Use this guide and checklist to ensure you're considering all the angles when decided on hybrid or remote arrangements for your team.
• Optimizing Your Distributed Team's Modes of Working (PDF)Worksheet: Align Work Modes to Tasks & Activities (Google Sheet)This guide and the accompanying worksheet will help you assess what the best mode of work (solo/team, virtual/remote, etc.) is for your team and provides tips on scheduling and setting expectations.
• Establishing Communication Norms for Distributed Work (PDF)Worksheet: Documenting Team Communication Conventions (Google Doc)Communication in a distributed work environment requires intentional planning - use this guide to be sure you're covering all of the bases and to establish norms within your team to minimize disruptions to ongoing work.
• Meeting Best Practices for Engagement & Efficiency (PDF)Use the research and practical tips in this guide to make sure meetings are working for your team and to increase engagement and positive meeting outcomes.  The guide includes a standard meeting agenda designed for team meetings.
• Creating Team Agreements/Norms (PDF)Team Agreements, sometimes called Team Norms, are social contracts that help teams define how they'll work together cooperatively and effectively.  They can include topics such as interaction styles, business priorities, or practical information like the norms described in the meeting and communication guides above.  This guide provides step-by-step instructions on creating a team agreement.